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At Golden Palace Casino customer satisfaction is our TOP priority. Our highly skilled team of agents respond quickly and efficiently to provide you with the best customer service in the business. Please read our FAQ.

Need help? Have a question? Our LIVE Customer Service Representatives are available by phone 24 hours a day, seven days a week!

Contact Customer Service toll-free 24 hrs, 7 days a week:

Tollfree: 00-800-0704-4507
Phone: 1-416-777-2620
Fax: 1-416-777-2891

Use the drop down menu for specific country codes:

Although we offer toll-free numbers, the following costs may apply:
  • A charge may be applicable for calls from hotels. The amount depends on the hotel.
  • Air time is charged for mobile calls.
  • Payphones may require coins or cards.
If you'd prefer to contact us through e-mail, you can reach a Customer Service representative at:

admin@goldenpalace.com

If you have any technical questions, such as how to install the software or connect with your username and password, contact our Tech Support Department at:

support@goldenpalace.com